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SERVICENOW

Take the opportunity to propel your company forward with ServiceNow. V-Soft helps organizations like yours overcome the challenges of implementation such as staffing, timing, and costs.

PROVEN EXPERTISE

V-Soft offers a unique blend of expertise to the ServiceNow space, including affordable licensing, consulting, implementation rescues, mobile app development, and staffing.

WHY V-SOFT?

We can implement a new instance of ServiceNow or have a new feature custom tailored to your specifications.

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Parsec Logo

Parsec is the V-Soft Labs ServiceNow™ Practice and is a
ServiceNow™ Sales, Service, and Technology Partner

Popular Services

Custom Integrations

We leverage ServiceNow™ standards and best practices to build out quality solutions that address a variety of customer challenges and meet business goals.

Implementation Rescue

You made the right move by purchasing a ServiceNow instance, but halfway through implementation process you need assistance. Our team of ServiceNow experts can keep your implementation on track, on time, and on budget.

AI, ML, and IoT Integrations

By combining our AI expertise with intelligent automation capabilities by ServiceNow™, V-Soft can help enhance customers’ platforms through the addition of advanced tech.

Transforming How Business Gets Done

ServiceNow is changing the enterprise by enabling virtually all components of business as a service. A single platform for all processes within your organization drives consolidation, automation, and innovation for a more efficient business model.

The Right Team from Analysis to Implementation

V-Soft’s team begins with a consultation to better understand your business and determine the right ServiceNow licensing for your needs. V-Soft’s certified consultants and hybrid sourcing maximize budgets and cut implementation times by as much as 50%. A transparent and agile methodology leaves no surprises.

CUSTOM DEVELOPMENT

  • Artificial Intelligence
  • Virtual Assistant
  • Chatbot
  • CMS Platform
  • Business App Development
  • Dashboard Customization
  • HR Portal
  • Enterprise Mobile Integration

Solutions

  • ITSM/ITOM/ITBM Implementations
  • Retainer Teams
  • Blended Rate Model
  • T&M or Fixed-Bid Projects
  • Licensing

Support

  • HR Automation
  • Field Service
  • IT Operations
  • Asset Tracking
  • Sales Management

Staffing

  • Short- or Long-Term Engagements
  • 24×7 Recruiting
  • Certified Consultants

THE RIGHT TEAM

V-Soft Consulting has been a trusted partner in helping businesses solve the challenges of innovation through technology solutions since 1997. V-Soft’s expertise spans a wide array of technology stacks, allowing for best practices of enabling ServiceNow within your organization. Experience combined with a compelling value proposition makes V-Soft Consulting the Right Team and the Right Talent.

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Custom Integrations

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Certified Developers

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Completed Projects in the last 12 months

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Years of Experience

PA in ServiceNow

SERVICENOW MODULES:

V-Soft’s ServiceNow experience is broad. Here is a sampling of our focus areas:

ITSM

  • Incident Management
  • Problem Management
  • Change and Release Management
  • Request Management
  • Knowledge Management
  • Configuration management
  • Asset and Cost Management
  • Service Catalog
  • Service Level Management
  • Contract Management
  • Continual Improvement Management
  • ITSM Virtual Agent
  • Surveys and Assessments

ITOM

  • Discovery
  • Service Mapping
  • Event Management
  • Cloud management

ITBM

  • Demand Management
  • Resource Management
  • Innovation Management
  • Project and Portfolio Management (PPM)
  • Application Portfolio Management

HR Service Delivery

  • Case and Knowledge Management
  • Onboarding and Offboarding
  • Employee Document Management

Customer Service Management

  • Case and Major Issue Management
  • Agent Workspace
  • Visual Workflow and Automation
  • Virtual Agent

Governance, Risk, and Compliance

  • Policy and Compliance Management
  • Risk Management
  • Audit Management
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