With more than 180 years of resident experience, the Infrastructure team maintain industry certifications on evolving technologies ensuring code, capability, and budget are incorporated in our solutions. We identify and prevent common pitfalls other infrastructure providers overlook making us a premier and preferred vendor for our customers.
V-Soft Infrastructure is a BICSI Corporate Member and RCDD certified: the most prestigious and globally-recognized credential in the ICT (Information and Communications Technology) community.
IMAC Excellence Guaranteed
Our comprehensive managed services solutions cover the entire spectrum of IMAC (Install, Moves, Adds, Changes) engagements, setting a benchmark for customer satisfaction. From the initial pre-sales support to the meticulous oversight of IMAC contract operations with both clients and subcontractors, we leave no stone unturned in delivery excellence. Our commitment extends beyond just technical expertise; we guarantee a swift response to any inquiries or issues that may arise during the engagement. With a strong emphasis on consistent and professional communication, we aim to not only meet but exceed your expectations, building a track record of success across diverse settings.
Exceptional Infrastructure Solutions
Our RCDD-certified engineers collaborate with clients to understand infrastructure needs, ensuring quality project execution within budget and timeline. We offer structured cabling services, including design and implementation, wireless solutions, and data center design. Our expertise extends to Visio and AutoCAD drawings, LAN/WAN/WLAN performance assessment, and security services. We adhere to BICSI standards and specialize in Power of Ethernet lighting. Count on us to deliver top-notch infrastructure solutions that meet and exceed your expectations.
24/7 Support Excellence
Our customer support is top-notch, offering 24/7 service with well-trained call center representatives ensuring quality assistance even beyond regular business hours. We cover various time zones, providing comprehensive support. Our single-source reporting system offers insights into IMAC contracts, invoices, and SLA statuses, streamlining information flow from a centralized location. Clients, staff, and subcontractors benefit from up-to-date reports. Our workflow management is designed for efficiency, optimizing issue resolution through ideal call and message handling. Continuous reporting keeps workflow on track, while established procedures like call escalation and contact tree management meet operational needs seamlessly.
Tailored Managed Solutions
We provide a wide array of managed services tailored to your business requirements. These services address IT security concerns, data protection, compliance adherence, and business continuity. They offer benefits such as issue resolution without user intervention, productivity enhancement, profitability maximization, regular maintenance, and documentation of existing setups and systems. Our managed services encompass Desktop as a Service (DaaS), Platform as a Service (PaaS), Office 365 integration, and lifecycle management, ensuring holistic support for your organization’s technology needs.
Enterprise Cybersecurity Solutions
Cybercrimes pose a significant threat to businesses, and V-Soft offers comprehensive solutions. We focus on safeguarding valuable data and assets through proactive measures and constant monitoring. We provide 24/7 security services, including complete project management and quality assurance. Our expertise ensures the proper close-out of projects, enhancing overall business security.
Cloud Expertise Tailored
We are a seasoned cloud managed service provider with expertise in handling diverse IT environments. Our skilled team offers tailored services, including installation, implementation, and maintenance of hybrid clouds to maximize cloud resource utilization. We provide essential offerings like cloud backup to prevent data loss, a secure cloud for data rotation and recovery, and cloud readiness consultations to ensure smooth transitions to cloud solutions.
Services Across Industries
We provide specialized information and communication design services across various industries, including retail, pharmaceutical, manufacturing, distribution centers, and offices, with a focus on value engineering. Our comprehensive offerings encompass planning, consulting, assessments, design development, and project implementation. They also excel in managing end-of-life and end-of-service network equipment rack and stack solutions while ensuring efficient project closeout and documentation.
Every V-Soft team member maintains current certifications and accreditations through continuing education to ensure our technicians remain at the forefront of their respective fields.
Engaging with V-Soft, you will have access to real-time updates on all project statuses, ticket requests, and more, accompanied by dedicated support.
INCORPORATE BEST PRACTICES
We take pride in adhering to the best industry practices to provide our clients with exceptional services. Our commitment to excellence drives us to continuously evolve and to consistently deliver cutting-edge solutions for our clients.
At V-Soft Consulting, we excel in on-time project delivery because we understand its pivotal role in our clients’ success, ensuring they can rely on us for their IT needs without delay.
V-Soft Consulting provides 24/7 support, with dedicated teams available to assist clients promptly, ensuring uninterrupted operations and service excellence.
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