Is the Talent Gap Choking American Enterprise?

Angry office worker choking himself with his phone cord

The President of a successful company steps into the board room. Without taking an eye to her audience she furiously begins white-boarding this revolutionary idea that came to her the night before. As she places the marker down she thinks to herself, “this may be THE idea.” Turning around to an empty room she proclaims […]

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Is Customer Intimacy Prompting a Magic Quadrant Update?

Photo and quote from Sara Blakely, Billionaire founder of Spanx

  Not too long ago, operational excellence was all it took to lead an industry. The likes of Wal-Mart, GE, and GM were built on the principles of operational excellence. This old school approach is being replaced by the value disciplines of product leadership and customer intimacy. This updated route to success is changing the magic, leading […]

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