Case Study
Our Vision in Action
Prioritizing client needs and IT services rather than just focusing on IT systems.
As a ServiceNow Partner, V-Soft offers a unique blend of digital and automation experience in the ServiceNow space. Our team of certified ServiceNow consultants helps organizations renovate their IT operations and IT service delivery to drive efficiency and productivity. We offer a range of ServiceNow consulting and implementation services, including ServiceNow IT Service Management (ITSM), ServiceNow IT Operations Management (ITOM), ServiceNow IT Asset Management (ITAM), ServiceNow GRC Integrated Risk Management (IRM), Customer Service Management (CSM), and Strategic Portfolio Management (SPM), and HR Service Delivery (HRSD) .
Client Success Stories
ServiceNow Validated Practices
ServiceNow Consulting Services: Highest CSAT Score
12 Years of ServiceNow Best Practices
V-Soft is deeply rooted in the ServiceNow ecosystem. With over 11 years of best practices in ServiceNow consulting, implementation, and integration services, V-Soft’s certified ServiceNow experts help you reduce manual intervention in processes, ensuring accurate operations.
V-Soft has the Highest CSAT Score: 4.76 out of 5.
Our CSAT score is a symbol of our success in the competitive digital landscape. It reflects our dedication and commitment to delivering ServiceNow consulting and implementation services beyond the client’s expectations. V-Soft has the highest CSAT score within the global ServiceNow Partner ecosystem.
100% Focus on Client Facing Challenges
Our team of certified ServiceNow consultants collaborates closely with our clients to understand their pain points and provide unique and customized ServiceNow solutions. V-Soft has successfully implemented 270+ ServiceNow projects for companies across healthcare, manufacturing, travel and logistics, BFSI, and more.
1500+ ServiceNow Certifications
V-Soft’s team of expert ServiceNow consultants hold an array of 1500+ ServiceNow certifications. With best practices in implementing ServiceNow modules, we’ve helped clients maximize their ServiceNow investments faster. As a ServiceNow Partner, V-Soft can elevate your intelligent ServiceNow platform integration and managed services to new heights.
Our ServiceNow Expertise
Our strategy-building, implementation & integration expertise help clients across industries accelerate automation and build a foundation for long-term growth.
ServiceNow SPM module, formerly IT Business Management (ITBM), accelerates digital transformation, enabling streamlined end-to-end business operations and workflows. Powered by analytics and automation capabilities, ServiceNow SPM implementation accelerates efficient digital workflows, ensures automation & transparency, improves resource utilization, and empowers decision-makers with informed insights into strategic business investments that they need to evaluate for maximizing ROI.
- Application Portfolio Management
- Financial Modeling
- Project & Portfolio Management
- Ideation
- Demand Management
- Resource Management
- Project Portfolio
- Project Financials
- Agile Delivery Execution
- Agile Development
- Test Management
V-Soft’s certified ServiceNow Consultants provide top-notch IT Service Management implementation services. Harness the power of ServiceNow ITSM implementation to streamline and manage the end-to-end IT service delivery process. By integrating supportive chatbots, portals, and mobile apps, our ServiceNow ITSM solution streamlines your information technology services, from design and development to delivery and support, ensuring superior employee and customer experiences.
- Incident, Problem, Change & Release Management
- Request & Knowledge Management
- Service Level Management
- CMDB (Configuration Management Database)
- Virtual Agent Support
- Analytics
- DevOps
ServiceNow ITAM implementation helps you manage apps, hardware, and IT assets from an integrated platform. Combine all asset data, including inventory, finances, contracts, risk, and compliance all in one place to increase the visibility into the assets’ lifecycle. ITAM implementation provides streamlined asset tracking and management, providing organizations with optimized resource utilization and IT costs while minimizing the risk factor for driving enhanced business value.
- Hardware Asset Management (HAM)
- Asset/CI Lifecycle Processes
- Software Asset Management (SAM)
- Procurement
- Contract Management
Combining our expertise in ServiceNow and Cloud, V-Soft’s certified ServiceNow experts provide IT Operations Management (ITOM) services. Our ServiceNow ITOM consulting services help you manage end-to-end IT services and the entire infrastructure seamlessly, ensuring optimized infrastructure spending, accelerated cloud strategy, reduced costs, and improved service quality. Driven by AIOps, automation tools, and interactive dashboards, organizations can monitor the health of IT infrastructure and predict issues to avoid service outages.
- ITOM Visibility
- Discovery
- Service Mapping
- CMDB
- ITOM Health
- Event Management
- Op Intelligence
- ITOM Optimization
- Cloud Provisioning & Governance
- Discovery, Cloud Discovery
- Operations Intelligence, Cloud Discovery
Leverage V-Soft’s expertise in switching from traditional ServiceNow GRC to modern ServiceNow IRM (Integrated Risk Management). We drive the transformation migration towards the new IRM system using the best practices of ServiceNow GRC implementation, assisting you in removing any bottlenecks that impact your internal audit, compliance, risk management, and policy procedures.
- Comprehensive Risk Management and Compliance
- Collaboration between Business, Security, and IT
- Versatile in Solutions to Address Unique GRC Needs
- Simplify GRC procedures to Avoid Compliance Risks.
- ServiceNow Managed Services
- ServiceNow Migration Services
V-Soft’s certified ServiceNow experts help you transform the way you respond to customer service requests through intelligent ServiceNow CSM. Our ServiceNow CSM implementation services help organizations deliver superior services to customers at all interaction points. Moreover, leading-edge AI and ML capabilities in ServiceNow customer service management ensure quick incident discovery, better management, and resolution, resulting in reduced ticket requests and resolution time.
- Workforce Optimization
- Process Optimization
- Proactive Customer Service Operations
- Predictive Intelligence
- Field Service Management
- Service Portal, Service Catalog, Fulfillment
- Application Portfolio Management
- Application 360 Management
- Facilities
Driven by built-in AI-driven self-service and efficient case resolution features, the ServiceNow HR Service Delivery (HRSD) solution accelerates automation and boosts the productivity of the HR department. Implementing ServiceNow HRSD helps companies better organize and manage HR operations to guide employees through a single and unified platform for service delivery across the enterprise.
- Employee Center
- Employee Relations
- Talent Acquisition, Onboarding and Provisioning
- Employee Self-service
- Payroll, Travel, and Expense Management
About Us
ServiceNow has become the ultimate choice for end-to-end automation, enhanced digital workflows, streamlined operations, and enhanced visibility, allowing organizations to boost productivity and elevate efficiencies in all aspects of their IT business operations.
V-Soft’s ServiceNow consultants, with best practices and expertise in implementing ITSM, ITOM, ITAM, CSM, SPM, IRM, SECOPS, and HRSD, help you drive innovation across the IT value chain and maximize the value of your ServiceNow investments.
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1470+
Certifications -
4.76 out of 5
CSAT -
ServiceNow
Partner -
250+
Advanced Tech Projects Complete
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow Products and packaged services
Service Provider
Delivers as a service and managed services to drive customer success at Scale
Consulting Implementation
Delivers implementations, consulting Transfomation, deployment, offering Creation, adoption, and ongoing Support
Build
Builds solutions and apps/integrations Made available on the ServiceNow Store.
Serving Key Industries
At V-Soft, we cater to a diverse range of industries, delivering innovative solutions for their specific needs:
Technology
Enhance customer and employee experiences, accelerate time-to-market, and boost revenue.
Manufacturing
Improve visibility, maintain security, and enhance operational efficiency.
Healthcare & Life Sciences
Drive digital transformation, reduce risks, and optimize productivity.
Public Sector
Enable fast execution of digital services and applications for constituents.
Telecom
Provide enhanced customer information and automated service solutions.
BFSI
Digitize and streamline processes, ensure compliance, and mitigate risk.
CLIENT TESTIMONIALS
Boosting Endorsements from Our Esteemed Clients!
As an an ServiceNow partner, and our track record of successful ServiceNow deployments speaks volumes. Our team’s expertise and commitment to delivering top-notch solutions ensure that you can trust us as your ServiceNow partner.
Working with V-Soft
Whether you are utilizing our award-winning staffing services or working with V-Soft Digital or V-Soft Infrastructure, rest assured you’re working with a company who places quality and innovation over everything.
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Years of Experience
0
Advanced Tech Projects Complete
199
Ranked IT Staffing Firm in North America
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V-Soft Family Strong