As a trusted ServiceNow Elite Partner, V-Soft Consulting delivers intelligent and automated service delivery experiences across the enterprise. V-Soft serves a diverse clientele, spanning companies of all sizes, all ages, and across industries.

Our ServiceNow Expertise

Our strategy-building, implementation & integration expertise help clients across industries accelerate automation and build a foundation for long-term growth.

IT Service Management (ITSM)

V-Soft’s certified ServiceNow Consultants provide top-notch IT Service Management implementation services. Harness the power of ServiceNow ITSM implementation to streamline and manage the end-to-end IT service delivery process. By integrating supportive chatbots, portals, and mobile apps, our ServiceNow ITSM solution streamlines your information technology services, from design and development to delivery and support, ensuring superior employee and customer experiences.

  • Incident, Problem, Change & Release Management
  • Request & Knowledge Management
  • Service Level Management
  • CMDB (Configuration Management Database)
  • Virtual Agent Support
  • Analytics
  • DevOps

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IT Asset Management (ITAM)

ServiceNow ITAM implementation helps you manage apps, hardware, and IT assets from an integrated platform. Combine all asset data, including inventory, finances, contracts, risk, and compliance all in one place to increase the visibility into the assets’ lifecycle. ITAM implementation provides streamlined asset tracking and management, providing organizations with optimized resource utilization and IT costs while minimizing the risk factor for driving enhanced business value.

  • Hardware Asset Management (HAM)
  • Asset/CI Lifecycle Processes
  • Software Asset Management (SAM)
  • Procurement
  • Contract Management

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IT Operations Management (ITOM)

Combining our expertise in ServiceNow and Cloud, V-Soft’s certified ServiceNow experts provide IT Operations Management (ITOM) services. Our ServiceNow ITOM consulting services help you manage end-to-end IT services and the entire infrastructure seamlessly, ensuring optimized infrastructure spending, accelerated cloud strategy, reduced costs, and improved service quality. Driven by AIOps, automation tools, and interactive dashboards, organizations can monitor the health of IT infrastructure and predict issues to avoid service outages.

  • ITOM Visibility
    • Discovery
    • Service Mapping
    • CMDB
  • ITOM Health
    • Event Management
    • Op Intelligence
  • ITOM Optimization
    • Cloud Provisioning & Governance
    • Discovery, Cloud Discovery
    • Operations Intelligence, Cloud Discovery

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Strategic Portfolio Management (SPM)

ServiceNow SPM module, formerly IT Business Management (ITBM), accelerates digital transformation, enabling streamlined end-to-end business operations and workflows. Powered by analytics and automation capabilities, ServiceNow SPM implementation accelerates efficient digital workflows, ensures automation & transparency, improves resource utilization, and empowers decision-makers with informed insights into strategic business investments that they need to evaluate for maximizing ROI.

  • Application Portfolio Management
  • Financial Modeling
  • Project & Portfolio Management
  • Ideation
    • Demand Management
    • Resource Management
    • Project Portfolio
    • Project Financials
  • Agile Delivery Execution
    • Agile Development
    • Test Management

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Integrated Risk Management (IRM)

Leverage V-Soft’s expertise in switching from traditional ServiceNow GRC to modern ServiceNow IRM (Integrated Risk Management). We drive the transformation migration towards the new IRM system using the best practices of ServiceNow GRC implementation, assisting you in removing any bottlenecks that impact your internal audit, compliance, risk management, and policy procedures.

  • Comprehensive Risk Management and Compliance
  • Collaboration between Business, Security, and IT
  • Versatile in Solutions to Address Unique GRC Needs
  • Simplify GRC procedures to Avoid Compliance Risks.
  • ServiceNow Managed Services
  • ServiceNow Migration Services

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Customer Service Management (CSM)

V-Soft’s certified ServiceNow experts help you transform the way you respond to customer service requests through intelligent ServiceNow CSM. Our ServiceNow CSM implementation services help organizations deliver superior services to customers at all interaction points. Moreover, leading-edge AI and ML capabilities in ServiceNow customer service management ensure quick incident discovery, better management, and resolution, resulting in reduced ticket requests and resolution time.

  • Workforce Optimization
  • Process Optimization
  • Proactive Customer Service Operations
  • Predictive Intelligence
  • Field Service Management
  • Service Portal, Service Catalog, Fulfillment
  • Application Portfolio Management
  • Application 360 Management
  • Facilities

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ServiceNow HR Service Delivery (HRSD)

ServiceNow HR Service Delivery (HRSD)

Driven by built-in AI-driven self-service and efficient case resolution features, the ServiceNow HR Service Delivery (HRSD) solution accelerates automation and boosts the productivity of the HR department. Implementing ServiceNow HRSD helps companies better organize and manage HR operations to guide employees through a single and unified platform for service delivery across the enterprise.

  • Employee Center
  • Employee Relations
  • Talent Acquisition, Onboarding and Provisioning
  • Employee Self-service
  • Payroll, Travel, and Expense Management

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About Us

ServiceNow has become the ultimate choice for end-to-end automation, enhanced digital workflows, streamlined operations, and enhanced visibility, allowing organizations to boost productivity and elevate efficiencies in all aspects of their IT business operations. 

V-Soft’s ServiceNow consultants, with best practices and expertise in implementing ITSM, ITOM, ITAM, CSM, SPM, IRM, SECOPS, and HRSD, help you drive innovation across the IT value chain and maximize the value of your ServiceNow investments.

Partner Types

Operates in the following capacities.


Markets and resells ServiceNow Products and packaged services

Partner segment: Elite

Service Provider
Service Provider

Delivers as a service and managed services to drive customer success at Scale

Partner segment: Elite

Consulting & implementation
Consulting & implementation

Delivers implementations, consulting Transfomation, deployment, offering Creation, adoption, and ongoing Support

Partner segment: Elite


Builds solutions and apps/integrations Made available on the ServiceNow Store.

Partner segment: Advanced platform

Our Vision in Action

Prioritizing client needs and IT services rather than just focusing on IT systems.

As a ServiceNow Elite Partner, V-Soft offers a unique blend of digital and automation experience in the ServiceNow space. Our team of certified ServiceNow consultants helps organizations renovate their IT operations and IT service delivery to drive efficiency and productivity. We offer a range of ServiceNow consulting and implementation services, including ServiceNow IT Service Management (ITSM), ServiceNow IT Operations Management (ITOM), ServiceNow IT Asset Management (ITAM), ServiceNow GRC Integrated Risk Management (IRM), Customer Service Management (CSM), and Strategic Portfolio Management (SPM), and HR Service Delivery (HRSD) .

ServiceNow CMDB Identification and Reconciliation Engine (IRE) Case Study | V-Soft Consulting

ServiceNow Consulting Services: Highest CSAT Score

11 Years of ServiceNow Best Practices

V-Soft is deeply rooted in the ServiceNow ecosystem. With over 11 years of best practices in ServiceNow consulting, implementation, and integration services, V-Soft’s certified ServiceNow experts help you reduce manual intervention in processes, ensuring accurate operations.

V-Soft has the Highest CSAT Score: 4.75 out of 5.

Our CSAT score is a symbol of our success in the competitive digital landscape. It reflects our dedication and commitment to delivering ServiceNow consulting and implementation services beyond the client’s expectations. V-Soft has the highest CSAT score within the global ServiceNow Elite Partner ecosystem.

100% Focus on Client Facing Challenges

Our team of certified ServiceNow consultants collaborates closely with our clients to understand their pain points and provide unique and customized ServiceNow solutions. V-Soft has successfully implemented 250+ ServiceNow projects for companies across healthcare, manufacturing, travel and logistics, BFSI, and more.

1470+ ServiceNow Certifications

V-Soft’s team of expert ServiceNow consultants hold an array of 1470+ ServiceNow certifications. With best practices in implementing ServiceNow modules, we’ve helped clients maximize their ServiceNow investments faster. As a ServiceNow Elite Partner, V-Soft can elevate your intelligent ServiceNow platform integration and managed services to new heights.

Know how our ServiceNow ITSM automated time-consuming tasks and derived a 40% rise in productivity! Discover How V-Soft Helped a Client Achieve a 40% Increase in Productivity Using ServiceNow ITSM!

Serving Key Industries

At V-Soft, we cater to a diverse range of industries, delivering innovative solutions for their specific needs:



Enhance customer and employee experiences, accelerate time-to-market, and boost revenue.



Improve visibility, maintain security, and enhance operational

Healthcare & Life Sciences

Healthcare & Life Sciences

Drive digital transformation, reduce risks, and optimize productivity.

Public Sector

Public Sector

Enable fast execution of digital services and applications for constituents.



Provide enhanced customer information and automated service solutions.



Digitize and streamline processes, ensure compliance, and mitigate risk.


Boosting Endorsements from Our Esteemed Clients!

As an an Elite ServiceNow partner, and our track record of successful ServiceNow deployments speaks volumes. Our team’s expertise and commitment to delivering top-notch solutions ensure that you can trust us as your ServiceNow partner.

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We have been working with V-Soft, our trusted partner, for more than 5 years. They have provided both on-shore and off-shore ServiceNow development resources to complement our internal staff. They provided developers with a range of skill levels, from standard developer to technical architect. I can wholeheartedly recommend V-Soft for ServiceNow development resources.
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The V-Soft team was flexible and able to adjust as needed to provide the high level of support we have come to expect.
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Executive Leader, SVP, recognized the value of the efforts and that ROI is already being realized because of this initiative. We were able to highlight the accomplishments of the internal!
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Client Success Stories

Working with V-Soft

Whether you are utilizing our award-winning staffing services or working with V-Soft Digital or V-Soft Infrastructure, rest assured you’re working with a company who places quality and innovation over everything.


Years of Experience


Advanced Tech Projects Complete


Ranked IT Staffing Firm in North America


V-Soft Family Strong